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Questions we get
Questions, answered briefly
Short answers to the questions people ask us before a weekend at Rama. Each one links to the page with the detail.
Before you book
How old do I have to be?
You must be 19 or older with valid government photo ID for the gaming floor and the Entertainment Centre. Guests aged 21 or younger also need a second piece of name ID. The hotel, spa, pool and several restaurants welcome younger guests; see house rules.
What time is check-in and check-out?
Check-in is from 4 PM and check-out is by 11 AM.
How big is the hotel?
There are 292 suites, all of them renovated according to the resort. Every room is a suite, and the Deluxe Suites have a gas fireplace and a living area. See suites.
Can I pick a lake view?
The resort does not publish view categories, so nobody can promise one. Mention it in your notes, and we will ask.
Getting there
How long is the drive from Toronto?
The resort gives about 80 minutes (123.4 km) in its directions and 90 minutes on its hotel page. Allow longer on summer Fridays. See getting there.
Is parking free?
Yes. Self-parking is free, with space for more than 2,500 vehicles. Valet costs $28 including HST.
Can I get there without a car?
The resort lists a VIP coach from the GTA, run by TOK Coachlines, for adults 19+ who join its free loyalty club. We could not confirm a public transit route all the way to the door.
At the resort
When is the pool open?
The pool is open daily from 7 AM to 10 PM for hotel and spa guests. The fitness centre keeps the same hours. See spa, pool and fitness.
Are shows all ages?
Since January 2026 the resort says shows are 19+ unless a listing says otherwise. See shows.
Can I bring my dog?
No, only certified service animals.
Is the casino open all night?
Yes. It is open 24 hours a day, 7 days a week. See casino floor.
About us
Are you the resort?
No. We are an independent planner and request desk. The resort's official site is casinorama.com.
Do I pay you anything?
No. If a request becomes a confirmed stay, the resort or a booking partner may pay us a commission, and your price stays the same. See who pays for this.
Where can I get help with gambling?
ConnexOntario takes calls 24/7 at 1-866-531-2600, free and in confidence. See responsible gambling.